Cruise & Luxury Hospitality Recruitment · since 2003

Leadership for the world’s finest cruise lines.

Concord International is a bespoke search partner placing exceptional hotel teams and executives aboard luxury cruise liners — and across 5-star hotels, resorts, travel and luxury eco-tourism properties.

2003
Established
25+
Years Industry Expertise
Cruise & Hospitality
5★
At Sea & Ashore
Table Mountain, Cape Town
20+Years building trusted relationships
Our Profile

A small, dynamic team with a global reach.

“Mutual trust relationships mean everything in business.”

Founded in Cape Town in 2003, Concord International Personnel Placements specialises in executive sourcing for the cruise line and 5-star luxury hospitality industries. Cruise liners are our primary focus — and our network reaches every great property ashore.

We are a small but dedicated team of specialists and researchers who understand exactly what world-class ships and properties require. We manage every phase of the search — needs analysis, sourcing, interviewing, placement and ongoing follow-up — while continually growing a dynamic international network of candidates and clients.

Mike Herbig & Michele RileyFounders · Concord International
What we do

Bespoke search, managed end to end.

From the first brief to long after the placement, we handle the detail — with discretion, rigour and a personal touch.

Shipboard & Shoreside Search

Targeted, confidential search for hotel leadership and management roles aboard luxury cruise liners — and across 5-star hotels, resorts, travel and luxury eco-tourism properties worldwide.

Vetting & Certification

Qualification, appraisals and reference checks — alongside proof of maritime documentation — so every shortlist arrives fully vetted and ready to board. Criminal clearance & credit can be facilitated.

Facilitating of Psychometric Testing

Objective assessment of aptitude and fit, giving clients deeper insight into how a candidate will perform and lead within their culture.

The Concord process

Five steps, fully handled.

Needs Analysis

We learn your property, culture and the exact shape of the role.

Sourcing

We search our network and database for true-fit candidates.

Interviewing

We screen, vet and present a considered, verified shortlist.

Placement

We support offer, negotiation and a smooth, quick appointment.

Follow-up

We stay close after placement to ensure a lasting success.

Luxury cruise liner berthed at a turquoise coastline
Our primary focus
Cruise Recruitment

Crewing the finest ships afloat.

Cruise lines are at the heart of what we do. From the galley to the guest experience, we place the hotel and hospitality teams who keep a luxury vessel running flawlessly — sourced, screened and ready to sail.

  • Hotel Director
  • Cruise Director
  • Executive Chef
  • Food & Beverage Manager
  • Guest Services Manager
  • Provision Master
  • Spa & Wellness Manager
  • Entertainment Manager
Discuss your vessel
Fleet of luxury cruise ships at port
For Cruise Lines & Employers

The specialist agency for great results.

An extensive and expanding database of international cruise and hospitality professionals, matched precisely to your bespoke requirements — with a fast response that minimises downtime.

  • Deep, specialist knowledge of shipboard & 5-star operations
  • Qualified search specialists, personally involved
  • Fully vetted candidates with verified references
  • High integrity, reliable and dependable partnership
Request a search
Hotel concierge welcome
For Candidates

Your next chapter, at sea or ashore.

We build long-term relationships with the people we place — aboard luxury cruise liners and in 5-star properties. Send us a complete CV in Word format and we’ll help move your career forward, quickly.

  • Full contact details, nationality and availability
  • Chronological history with measurable results
  • Certificates, qualifications & three references
  • Chefs: include 10+ photos of your own portfolio
Submit your CV
In their words

Trusted by leaders across the industry.

An acknowledged leader in sourcing for luxury hospitality — trusted by elite clients to fill their most senior roles.

★★★★★

“You deserve your reputation as a top-class agency — Concord is the Specialist Agency!”

General ManagerRelais & Châteaux Property
★★★★★

“In my dealings with Michele I have found her to be reliable, dependable and very capable.”

Operations DirectorSouthern Sun Hotels
★★★★★

“A highly competent recruiter — her advantage is in her vast network and the way she manages it.”

Group HR Director5-Star Hospitality Group
Global reach

Placing talent, wherever excellence sails.

From our Cape Town base, our network spans the world’s great cruise itineraries and hospitality destinations.

Caribbean Mediterranean Alaska Asia-Pacific Africa Middle East Europe Indian Ocean Islands
Get in touch

Let’s start a conversation.

Whether you’re building a leadership team or planning your next move, we’d love to hear from you.

OfficeCape Town, South Africa

Send an enquiry

We typically respond within one business day.

Or email us directly using the address on the left.